As of May 1, 2024, your mortgage loan, previously serviced by Specialized Loan Servicing (SLS), has transitioned to our new systems. You should have received communication detailing the new servicer for your account. To access your new account, please click the "Sign Into Your Account" button located under the name of your current servicer.
For Shellpoint customers, please log into your customer portal.
For Achieve Loans, serviced by Shellpoint customers, please log into your customer portal.
For A&D Mortgage LLC, serviced by Shellpoint customers, please log into your customer portal.
Angel Oak Mortgage
For Angel Oak Mortgage Solutions LLC, serviced by Shellpoint customers, please log into your customer portal.
Chartway Credit Union
For Chartway Credit Union, serviced by Shellpoint customers, please log into your customer portal.
For FirstBank Mortgage, serviced by Shellpoint customers, please log into your customer portal.
For GMFS Mortgage LLC, serviced by Shellpoint customers, please log into your customer portal.
For Logan Finance Corporation, serviced by Shellpoint customers, please log into your customer portal.
Second Act Financial Services
For Second Act Financial Services, serviced by Shellpoint customers, please log into your customer portal.
For Newrez, please log into your customer portal.
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NEWREZ LLC DBA, SHELLPOINT MORTGAGE SERVICING NMLS #3013
Shellpoint Mortgage Servicing
P.O. Box 10826
Greenville, SC 29603-0826
Main Office NMLS ID #1105391
Shellpoint Mortgage Servicing
17000 Katy Freeway, Suite 300
Houston, TX 77094
Branch Office NMLS ID #1105392
Shellpoint Mortgage Servicing
2100 E. Elliot Road, Suite A
Tempe, AZ 85284
Branch Office NMLS ID#1879565
Licensed Mortgage Banker-NYS Department of Financial Services. This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site. For licensing information, go to: www.nmlsconsumeraccess.org.
Toll-free Phone: (800) 365-7107
Toll-free Fax: (866) 467-1184
Hours:
Monday - Friday: 8am - 9pm EDT
Saturday:10am - 2pm EDT
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